We ship daily (Monday-Friday) the incoming orders.
The delivery time in Germany is within 3-4 days (Warenpost 5-6 days).
For European deliveries allow us 5-7 days.
Overseas deliveries within 14-21 days.
Can I also order on account?
Yes of course,
Schools and authorities in germany can conveniently order on account.
Private customers are welcome to order via Ratepay invoice purchase (Paypal service)
Does the Roman Shop also supply to traders and museums?
You have a 14-day right of return. Please note the following points when returning the goods:
Packaging and condition of the goods
Pack the items carefully to avoid damage in transit.
For a full refund, the item should not show any signs of use such as pet hair, dirt, scratches, odours, etc.
Items made to individual specifications (e.g. custom-made items or engravings) are excluded from the right of withdrawal. The same applies to magazines and hygiene items that have already been opened.
Franking the return
Enclose a copy of your invoice with the return consignment; this means you have already fulfilled your right of withdrawal. The costs of the return shipment are to be borne by you in accordance with the revocation.
In the case of damaged items or defective goods, please contact our service department by e-mail before returning the goods:
For shipments from abroad, we ask you to use a shipping service provider of your choice and to stamp the package sufficiently.
Once we receive the shipment, it will be checked and you will be credited and refunded via your chosen payment method.
Schwarzweiss Dienstleistungs GmbH
D - 63695 Glauburg
For detailed information on the legal regulations, please refer to our cancellation policy.
If you have any further questions, please feel free to contact us via our contact form.
What can I do if a product is not available?
At the item, you will find a tab under the pictures called DESCRIPTION REVIEW etc.
and "NOTIFY IF AVAILABLE".
Simply enter your email address and press the "Request notification" button. When the product is available again, you will receive automatically an info on your email address.
(On mobile devices, the button can be found further down).
Schools and authorities in DE can conveniently order on account.
Private customers are welcome to use Ratepay purchase on account (Paypal service)
Safe and easy ordering within Germany from 99 €
20 years of experience
Always new ideas and optimised products through our years of experience and intensive cooperation with schools and museums.